DirectAdmin User Guide

⚙️ DirectAdmin Complete User Guide — AVIOX Cloud

Welcome to the DirectAdmin Complete User Guide for AVIOX Cloud customers.
DirectAdmin is a fast, stable, and lightweight web hosting control panel that provides simple yet powerful management of websites, email accounts, and databases.
This guide walks you through the complete process — from accessing your DirectAdmin dashboard to managing your hosting environment efficiently.

🔗 Official Source

DirectAdmin Official Site: https://www.directadmin.com

AVIOX Cloud provides DirectAdmin on all shared hosting and select VPS plans with pre-configured security and resource management.

🧩 1. Accessing Your DirectAdmin Panel

Step 1: Log in to the AVIOX Cloud Client Portal

  • Go to avioxcloud.com
  • Navigate to Services → My Services
  • Select your hosting package that includes DirectAdmin.

Step 2: Find Your Login Details

You’ll see:

  • Panel URL: https://yourdomain.com:2222
  • Username: (provided by AVIOX Cloud)
  • Password: (set during setup)

Step 3: Log In

  • Visit the URL and log in with your credentials.
  • You’ll now be in the DirectAdmin Dashboard.

🌐 2. Creating Your First Website

Step 1: Add a Domain

  • From the dashboard, go to Account Manager → Domain Setup → Add Another Domain.
  • Enter your domain (e.g., yourdomain.com).
  • Choose options:
    • Bandwidth limit
    • Disk space
    • CGI or PHP enable
  • Click Create.

Step 2: View and Manage the Domain

  • Return to Domain Setup to view all domains.
  • Click your domain to manage files, email, and DNS.

📁 3. Uploading Website Files

Option 1: File Manager

  • Go to System Info & Files → File Manager.
  • Navigate to /domains/yourdomain.com/public_html.
  • Upload your files using the Upload Files button.

Option 2: FTP Access

  • Use an FTP client like FileZilla.
  • Host: yourdomain.com
  • Username: your DirectAdmin account user
  • Port: 21
  • Upload your site files to public_html.

🧠 4. Managing Databases

  • Go to Account Manager → MySQL Management → Create New Database.
  • Enter a database name, username, and password.
  • Click Create.
  • To manage it:
    • Click phpMyAdmin link from the same section.
    • Use your database credentials to log in.

✉️ 5. Creating and Managing Email Accounts

  • Go to E-Mail Manager → E-Mail Accounts → Create Mail Account.
  • Enter a username (e.g., info@yourdomain.com ) and password.
  • Click Create.

To access Webmail:

  • Visit https://yourdomain.com/roundcube or
  • Use the Webmail Login link inside the Email Manager.

IMAP/SMTP Configuration:

TypeHostPortEncryption
IMAPmail.yourdomain.com993SSL
SMTPmail.yourdomain.com465SSL

🔐 6. Installing SSL Certificates

Step 1: Navigate to SSL Management

  • Go to Account Manager → SSL Certificates.

Step 2: Enable Free Let’s Encrypt SSL

  • Check Free & automatic certificate from Let’s Encrypt.
  • Select:
    • yourdomain.com
    • www.yourdomain.com
  • Click Save.

Step 3: Verify

  • Visit your domain using https:// to confirm the SSL is active.

🔄 7. Backups & Restorations

  • Go to Advanced Features → Create/Restore Backups.
  • Choose the items you want to back up (Domains, Emails, Databases, etc.).
  • Click Create Backup.

To restore:

  • Go to Restore Backup.
  • Select the backup file.
  • Click Restore Selected Items.

🛡️ 8. Security & Access Control

  • Go to Account Manager → Password Protected Directories to restrict access.
  • Enable Two-Factor Authentication under Password / Security Settings.
  • Use IP Manager to allow/deny specific IPs.
  • Keep DirectAdmin auto-updates enabled for best protection.

⚙️ 9. Resource and Server Management

  • Check System Info & Files → Resource Usage to monitor CPU, RAM, and bandwidth.
  • Restart services (Web, DNS, Mail) from the Service Monitor section.
  • For VPS users, SSH access can be enabled under Extra Features → SSH Access.

🧾 10. Troubleshooting Common Issues

IssueCauseSolution
Cannot access port 2222Firewall or network restrictionAllow port 2222 or contact AVIOX support
Email not sendingIncorrect MX or SPF recordsUpdate DNS under DNS Management
SSL errorDomain not pointed to hostingWait for DNS propagation before SSL issue
500 errorPHP configuration issueAdjust PHP version under PHP Selector

💬 11. Getting Support

🧭 Summary

You’ve now learned how to:

  • Access and configure DirectAdmin
  • Host and manage your website
  • Create emails and databases
  • Install SSL, monitor resources, and back up data

DirectAdmin is ideal for users who want simplicity, stability, and complete control — optimized for AVIOX Cloud performance and reliability.

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