⚙️ DirectAdmin Complete User Guide — AVIOX Cloud
Welcome to the DirectAdmin Complete User Guide for AVIOX Cloud customers.
DirectAdmin is a fast, stable, and lightweight web hosting control panel that provides simple yet powerful management of websites, email accounts, and databases.
This guide walks you through the complete process — from accessing your DirectAdmin dashboard to managing your hosting environment efficiently.
🔗 Official Source
DirectAdmin Official Site: https://www.directadmin.com
AVIOX Cloud provides DirectAdmin on all shared hosting and select VPS plans with pre-configured security and resource management.
🧩 1. Accessing Your DirectAdmin Panel
Step 1: Log in to the AVIOX Cloud Client Portal
- Go to avioxcloud.com
- Navigate to Services → My Services
- Select your hosting package that includes DirectAdmin.
Step 2: Find Your Login Details
You’ll see:
- Panel URL:
https://yourdomain.com:2222 - Username: (provided by AVIOX Cloud)
- Password: (set during setup)
Step 3: Log In
- Visit the URL and log in with your credentials.
- You’ll now be in the DirectAdmin Dashboard.
🌐 2. Creating Your First Website
Step 1: Add a Domain
- From the dashboard, go to Account Manager → Domain Setup → Add Another Domain.
- Enter your domain (e.g., yourdomain.com).
- Choose options:
- Bandwidth limit
- Disk space
- CGI or PHP enable
- Click Create.
Step 2: View and Manage the Domain
- Return to Domain Setup to view all domains.
- Click your domain to manage files, email, and DNS.
📁 3. Uploading Website Files
Option 1: File Manager
- Go to System Info & Files → File Manager.
- Navigate to
/domains/yourdomain.com/public_html. - Upload your files using the Upload Files button.
Option 2: FTP Access
- Use an FTP client like FileZilla.
- Host: yourdomain.com
- Username: your DirectAdmin account user
- Port: 21
- Upload your site files to
public_html.
🧠 4. Managing Databases
- Go to Account Manager → MySQL Management → Create New Database.
- Enter a database name, username, and password.
- Click Create.
- To manage it:
- Click phpMyAdmin link from the same section.
- Use your database credentials to log in.
✉️ 5. Creating and Managing Email Accounts
- Go to E-Mail Manager → E-Mail Accounts → Create Mail Account.
- Enter a username (e.g., info@yourdomain.com ) and password.
- Click Create.
To access Webmail:
- Visit
https://yourdomain.com/roundcubeor - Use the Webmail Login link inside the Email Manager.
IMAP/SMTP Configuration:
| Type | Host | Port | Encryption |
|---|---|---|---|
| IMAP | mail.yourdomain.com | 993 | SSL |
| SMTP | mail.yourdomain.com | 465 | SSL |
🔐 6. Installing SSL Certificates
Step 1: Navigate to SSL Management
- Go to Account Manager → SSL Certificates.
Step 2: Enable Free Let’s Encrypt SSL
- Check Free & automatic certificate from Let’s Encrypt.
- Select:
yourdomain.comwww.yourdomain.com
- Click Save.
Step 3: Verify
- Visit your domain using
https://to confirm the SSL is active.
🔄 7. Backups & Restorations
- Go to Advanced Features → Create/Restore Backups.
- Choose the items you want to back up (Domains, Emails, Databases, etc.).
- Click Create Backup.
To restore:
- Go to Restore Backup.
- Select the backup file.
- Click Restore Selected Items.
🛡️ 8. Security & Access Control
- Go to Account Manager → Password Protected Directories to restrict access.
- Enable Two-Factor Authentication under Password / Security Settings.
- Use IP Manager to allow/deny specific IPs.
- Keep DirectAdmin auto-updates enabled for best protection.
⚙️ 9. Resource and Server Management
- Check System Info & Files → Resource Usage to monitor CPU, RAM, and bandwidth.
- Restart services (Web, DNS, Mail) from the Service Monitor section.
- For VPS users, SSH access can be enabled under Extra Features → SSH Access.
🧾 10. Troubleshooting Common Issues
| Issue | Cause | Solution |
|---|---|---|
| Cannot access port 2222 | Firewall or network restriction | Allow port 2222 or contact AVIOX support |
| Email not sending | Incorrect MX or SPF records | Update DNS under DNS Management |
| SSL error | Domain not pointed to hosting | Wait for DNS propagation before SSL issue |
| 500 error | PHP configuration issue | Adjust PHP version under PHP Selector |
💬 11. Getting Support
- Open a support ticket at support.aviox.net for DirectAdmin help.
- Explore the official documentation: https://docs.directadmin.com
🧭 Summary
You’ve now learned how to:
- Access and configure DirectAdmin
- Host and manage your website
- Create emails and databases
- Install SSL, monitor resources, and back up data
DirectAdmin is ideal for users who want simplicity, stability, and complete control — optimized for AVIOX Cloud performance and reliability.