cPanel User Guide

⚙️ cPanel Complete User Guide — AVIOX Cloud

Welcome to the cPanel Complete User Guide for AVIOX Cloud customers.
cPanel is one of the world’s most popular web hosting control panels, known for its reliability, intuitive interface, and wide feature set. It allows users to manage domains, emails, databases, files, and security easily through a graphical interface.

This guide explains everything you need to know to get started with cPanel on AVIOX Cloud hosting.

🔗 Official Source

cPanel Official Site: https://cpanel.net

AVIOX Cloud offers licensed cPanel access on its premium shared, VPS, and dedicated hosting packages.

🧩 1. Accessing Your cPanel Dashboard

Step 1: Log in to AVIOX Cloud Portal

  • Visit avioxcloud.com
  • Go to Services → My Services.
  • Choose your hosting plan that includes cPanel.

Step 2: Locate Login Details

  • Find your cPanel credentials:
    • Panel URL: https://yourdomain.com:2083
    • Username: (assigned during setup)
    • Password: (visible in your hosting details)

Step 3: Access the Dashboard

  • Go to your panel URL and log in.
  • You’ll arrive at the cPanel Dashboard, where all tools are organized by category (Files, Databases, Domains, Email, Security, etc.).

🌐 2. Adding or Managing Domains

Add a New Domain:

  • Go to Domains → Create A New Domain.
  • Enter your domain name.
  • Choose whether to create a new directory or attach it to an existing one.
  • Click Submit.

Add Subdomains:

  • Go to Domains → Subdomains.
  • Enter your subdomain (e.g., blog.yourdomain.com).
  • Choose a document root (default: /public_html/blog).
  • Click Create.

📁 3. Uploading Website Files

Option 1: File Manager

  • Go to Files → File Manager.
  • Open the folder: /public_html/
  • Click Upload to add your website files.
  • You can also extract ZIP archives directly.

Option 2: FTP Access

  • Go to FTP Accounts → Add FTP Account.
  • Configure:
    • Login: ftpuser
    • Directory: public_html
    • Password: (secure)
  • Use FileZilla or another FTP client to connect:
    • Host: ftp.yourdomain.com
    • Port: 21

🧠 4. Creating and Managing Databases

  • Go to Databases → MySQL® Databases.
  • Create a new database name and user.
  • Assign the user to the database and grant all privileges.
  • To manage it, open phpMyAdmin.

phpMyAdmin allows you to import/export databases, run queries, and manage tables directly from your browser.

✉️ 5. Creating and Managing Email Accounts

  • Go to Email → Email Accounts → Create.
  • Choose your domain, username (e.g., info@yourdomain.com ), and password.
  • Set storage limit and click Create.

Webmail Access:

  • URL: https://yourdomain.com/webmail
  • Login using your email and password.

IMAP/SMTP Configuration:

TypeHostPortEncryption
IMAPmail.yourdomain.com993SSL
SMTPmail.yourdomain.com465SSL

🔐 6. Installing SSL Certificates

Free SSL via AutoSSL

  • Go to Security → SSL/TLS Status.
  • Click Run AutoSSL.
  • cPanel installs a free Let’s Encrypt certificate automatically.

Manual SSL Upload

  • Go to Security → SSL/TLS → Manage SSL Sites.
  • Paste your certificate, private key, and CA bundle.
  • Click Install Certificate.

🔄 7. Creating and Restoring Backups

  • Go to Files → Backup.
  • Choose Download a Full Website Backup to download everything.
  • For partial backups:
    • Home Directory
    • MySQL Databases
    • Email Forwarders and Filters

Restoration:

  • Go to Files → Backup Wizard → Restore.
  • Choose the item (Home Directory, Database, etc.) and upload your backup file.

🛡️ 8. Security Management

  • IP Blocker: Block unwanted IP addresses.
  • SSL/TLS: Manage certificates and encryption.
  • Hotlink Protection: Prevent other websites from stealing your images/files.
  • Leech Protection: Restrict login attempts.
  • ModSecurity: Enable web application firewall for protection against common attacks.

⚙️ 9. Server & Performance Management

  • Go to Metrics → Resource Usage to view CPU, RAM, and process usage.
  • Use Optimize Website under Software → Optimize Website to enable content compression (gzip).
  • Switch PHP versions in Software → MultiPHP Manager.
  • Restart services (for VPS users) via WHM or support.

🧾 10. Troubleshooting Common Issues

IssuePossible CauseSolution
cPanel not loadingPort 2083 blockedAllow port 2083 or use your server IP
Email not workingIncorrect MX recordsVerify DNS under Zone Editor
SSL errorDNS not propagatedWait 24–48 hours and rerun AutoSSL
Database connection errorWrong credentialsUpdate wp-config.php or reassign user privileges

💬 11. Getting Support

🧭 Summary

You’ve learned how to:

  • Log in to cPanel
  • Host websites and manage domains
  • Configure email, databases, and SSL
  • Back up, secure, and optimize your hosting

cPanel is the most comprehensive and reliable hosting control panel — pre-integrated and optimized for performance on AVIOX Cloud.

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