⚙️ cPanel Complete User Guide — AVIOX Cloud
Welcome to the cPanel Complete User Guide for AVIOX Cloud customers.
cPanel is one of the world’s most popular web hosting control panels, known for its reliability, intuitive interface, and wide feature set. It allows users to manage domains, emails, databases, files, and security easily through a graphical interface.
This guide explains everything you need to know to get started with cPanel on AVIOX Cloud hosting.
🔗 Official Source
cPanel Official Site: https://cpanel.net
AVIOX Cloud offers licensed cPanel access on its premium shared, VPS, and dedicated hosting packages.
🧩 1. Accessing Your cPanel Dashboard
Step 1: Log in to AVIOX Cloud Portal
- Visit avioxcloud.com
- Go to Services → My Services.
- Choose your hosting plan that includes cPanel.
Step 2: Locate Login Details
- Find your cPanel credentials:
- Panel URL:
https://yourdomain.com:2083 - Username: (assigned during setup)
- Password: (visible in your hosting details)
- Panel URL:
Step 3: Access the Dashboard
- Go to your panel URL and log in.
- You’ll arrive at the cPanel Dashboard, where all tools are organized by category (Files, Databases, Domains, Email, Security, etc.).
🌐 2. Adding or Managing Domains
Add a New Domain:
- Go to Domains → Create A New Domain.
- Enter your domain name.
- Choose whether to create a new directory or attach it to an existing one.
- Click Submit.
Add Subdomains:
- Go to Domains → Subdomains.
- Enter your subdomain (e.g., blog.yourdomain.com).
- Choose a document root (default:
/public_html/blog). - Click Create.
📁 3. Uploading Website Files
Option 1: File Manager
- Go to Files → File Manager.
- Open the folder:
/public_html/ - Click Upload to add your website files.
- You can also extract ZIP archives directly.
Option 2: FTP Access
- Go to FTP Accounts → Add FTP Account.
- Configure:
- Login: ftpuser
- Directory: public_html
- Password: (secure)
- Use FileZilla or another FTP client to connect:
- Host: ftp.yourdomain.com
- Port: 21
🧠 4. Creating and Managing Databases
- Go to Databases → MySQL® Databases.
- Create a new database name and user.
- Assign the user to the database and grant all privileges.
- To manage it, open phpMyAdmin.
phpMyAdmin allows you to import/export databases, run queries, and manage tables directly from your browser.
✉️ 5. Creating and Managing Email Accounts
- Go to Email → Email Accounts → Create.
- Choose your domain, username (e.g., info@yourdomain.com ), and password.
- Set storage limit and click Create.
Webmail Access:
- URL:
https://yourdomain.com/webmail - Login using your email and password.
IMAP/SMTP Configuration:
| Type | Host | Port | Encryption |
|---|---|---|---|
| IMAP | mail.yourdomain.com | 993 | SSL |
| SMTP | mail.yourdomain.com | 465 | SSL |
🔐 6. Installing SSL Certificates
Free SSL via AutoSSL
- Go to Security → SSL/TLS Status.
- Click Run AutoSSL.
- cPanel installs a free Let’s Encrypt certificate automatically.
Manual SSL Upload
- Go to Security → SSL/TLS → Manage SSL Sites.
- Paste your certificate, private key, and CA bundle.
- Click Install Certificate.
🔄 7. Creating and Restoring Backups
- Go to Files → Backup.
- Choose Download a Full Website Backup to download everything.
- For partial backups:
- Home Directory
- MySQL Databases
- Email Forwarders and Filters
Restoration:
- Go to Files → Backup Wizard → Restore.
- Choose the item (Home Directory, Database, etc.) and upload your backup file.
🛡️ 8. Security Management
- IP Blocker: Block unwanted IP addresses.
- SSL/TLS: Manage certificates and encryption.
- Hotlink Protection: Prevent other websites from stealing your images/files.
- Leech Protection: Restrict login attempts.
- ModSecurity: Enable web application firewall for protection against common attacks.
⚙️ 9. Server & Performance Management
- Go to Metrics → Resource Usage to view CPU, RAM, and process usage.
- Use Optimize Website under Software → Optimize Website to enable content compression (gzip).
- Switch PHP versions in Software → MultiPHP Manager.
- Restart services (for VPS users) via WHM or support.
🧾 10. Troubleshooting Common Issues
| Issue | Possible Cause | Solution |
|---|---|---|
| cPanel not loading | Port 2083 blocked | Allow port 2083 or use your server IP |
| Email not working | Incorrect MX records | Verify DNS under Zone Editor |
| SSL error | DNS not propagated | Wait 24–48 hours and rerun AutoSSL |
| Database connection error | Wrong credentials | Update wp-config.php or reassign user privileges |
💬 11. Getting Support
- For hosting or access issues, contact support.aviox.net .
- Explore official cPanel documentation: https://docs.cpanel.net
🧭 Summary
You’ve learned how to:
- Log in to cPanel
- Host websites and manage domains
- Configure email, databases, and SSL
- Back up, secure, and optimize your hosting
cPanel is the most comprehensive and reliable hosting control panel — pre-integrated and optimized for performance on AVIOX Cloud.